Help & FAQ
Contact Us
To contact our Online Customer Service Team, you can call us on +44 (0) 20 3393 2045, or via our Contact page.
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Order
Many of our discount codes are subject to terms and conditions. We would recommend checking Promotional Discounts Terms and Conditions first to ensure your order qualifies for the promotion. Alternatively, you can contact us via telephone or email to discuss further.
There are a number of ways you can add or remove multiples of the same product to your order:
On the product page, you can select the quantity you require then click ‘Add to Bag’.
When you review ‘Your Bag’ prior to check out, you can amend the quantity or remove the item completely by clicking on the X next to the relevant item.
We have a very efficient warehouse team which means we only have a small amount of time to make changes to your order.
We would recommend calling us by phone if you wish to cancel or amend any of the details on your order, or please email us if our telephone lines are closed.
Once Order Has Arrived
Please see our Returns Policy for full details on how to return your order/part of your order to us.